粗暴的[难对付的]家伙,坚强的人,身体结实健壮的人;
In the situation of fewer service persons, how can F company meet customer service needs and enhance customer service quality has become a tough problem.
在服务人员规模较小的条件下,如何满足客户的服务需求,提升客户服务的质量?成为F公司面临的一个问题。
She's a tough cookie/customer (= sb who knows what they want and is not easily influenced by other people) .
她是个有主见的人。
You have to be a tough customer to be a professional boxer.
要想成为一名职业拳击手,你得身强力壮.
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